Privacy Policy

1. Information We Collect

Personal Information

When you make a purchase or create an account, we may collect the following personal information:

• Full name
• Email address
• Shipping address
• Billing address
• Phone number
• Order history and transaction details

Usage Data

We automatically collect certain information when you visit our website, including:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website or source
• Device type and operating system

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your orders, including shipping and delivery
• Send order confirmations, shipping updates, and receipts
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send promotional communications (only with your consent)
• Detect and prevent fraud or unauthorized transactions
• Comply with legal obligations

3. Payment Processing

All payment transactions are processed through Stripe, a leading and PCI-compliant payment processor. When you make a purchase:

• Your payment card details are transmitted directly to Stripe via their secure, encrypted connection
• We do not store, process, or have access to your full credit card number
• Stripe may collect additional information necessary to process your payment in accordance with their own privacy policy
• For more information, please review Stripe's Privacy Policy

4. Cookies and Tracking Technologies

Our website uses the following types of cookies:

• Essential Cookies: Required for the website to function properly, such as maintaining your shopping cart and session
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve user experience
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You may disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order and transaction data is retained for accounting and legal compliance purposes. If you request deletion of your account, we will remove your personal data within 30 days, except where we are legally required to retain it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request that we correct any inaccurate or incomplete personal data
• Right to Deletion: Request that we delete your personal data, subject to certain legal exceptions
• Right to Opt-Out: Unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails or by contacting us directly
• Right to Data Portability: Request your data in a structured, commonly used, and machine-readable format

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service. These third-party providers include:

• Stripe — Payment processing
• Google Analytics — Website traffic analysis
• Shipping carriers — Order fulfillment and delivery tracking

Each third-party provider has its own privacy policy governing the use of your information. We encourage you to review their policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.